Successful Business Owners

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What Business Owners Want Isn’t Always What They Need

"What's wanted isn't always what's needed." - Texas Bix Bender When I ask business owners what they want, they often say, "More Leads!" But more leads is actually the LAST thing you need. They are expensive and require time and effort to followup on. And most businesses do not convert leads into sales very well. [...]

My Client Is Bored

A Business That Works Without The Owner I had a wonderful meeting with my landscaper client last week. When I walked into his office, he told me, "Jim, I'm kinda bored." It's June as I write this, so this would not be a normal comment. As a landscaper, this is his season. I've known him for years [...]

Owner’s Inexperience Blamed…

There is a sad story in the Omaha World-Herald today about a local business that is struggling because of a lack of education. The company sold airline vouchers that weren't valid. The story says there was not an intent to defraud but that demand simply ballooned and the company did not have systems in place to [...]

By | 2015-03-31T09:35:39+00:00 March 31st, 2015|Successful Business Owners|0 Comments

Are You The Best?

"Be the best. It's the only market that's not crowded."  George Whalin Being the Best is a perfect Vision for your company. It's simple, easy to communicate and inspirational. It will enroll people (Team, customers, suppliers, strategic alliances) and focus them on the goal. And, as Whalin points out, there's not a lot of competition! [...]

Is Your Team Worth Training?

Why is intensive-extensive training obvious for the army & navy & sports teams & performing arts groups—but not for the average business? -Tom Peters "Team" is a recurring theme with me. That's because the #1 job of the business owner is designing, hiring and developing a Team. The minute a business goes from a 1-person [...]

3 Ways To Improve Your Business

The 3 Point Series: The Role of  the Business Owner Here are 3 ways to improve your business this week: Is it all on you? Identify 8 customer service standards you believe are important to your customers. Ask every customer you meet today to rank them in order of importance to them. Ask them if [...]

Innovate or Die

All business is two things: Innovation & Marketing. -Peter Drucker. How are you doing? Use Innovation to Build Your Business Many small businesses are not good at either of these critical skills. They see Marketing as a necessary evil and spend little time on it and they often leave innovation to large companies [...]

Are You Driven?

However beautiful the strategy, you should occasionally look at the results. - Winston Churchill Working with my client today, the discussion revolved around being Process Driven vs. Results Driven. Process Driven or Results Driven? The business owner wants to focus on HOW things get done, but I suggested they need to address IF things get [...]

World Famous In Omaha

In New Zealand, there is a soft drink company called Lemon & Paeroa (L&P). They advertise, tongue in cheek, about being World Famous in New Zealand. But this is actually a perfect strategy for your business. Tell Your Story Seth Godin, my favorite business guru, reminded me that most businesses don't need to be [...]